Yes! All of our products are made in Chicago, IL, and may of our herbs and flowers come directly from our garden.

The Poison Path uses clean-burning, vegan soy wax made in the USA. Our wax is skin-safe, cruelty-free, biodegradable, and contains no harmful toxins, phthalates, mutagens, or carcinogens.

We consider this proprietary information, but The Poison Path is committed to using high-quality ingredients that are skin safe, cruelty-free, non-toxic, sustainable, and ethically sourced.

Our vegan soy wax is skin-safe, cruelty-free, biodegradable, and contains no harmful toxins, phthalates, mutagens, or carcinogens. All of our fragrances are vegan, allergen-free, cruelty-free, and contain no harmful toxins, phthalates, mutagens, parabens or carcinogens. Our wicks are biodegradable and sustainably manufactured in the USA, and all of our vessels are recyclable and intended to be reused or repurposed.

We do offer wholesale for businesses interested in carrying our products through Faire:

https://faire.com/direct/thepoisonpath

If you are not currently registered with Faire, this link allows eligible users to get free shipping for the first year and a $100 credit.

The Poison Path accepts all major credit cards, Apple Pay, Google Wallet, PayPal, Shop Pay, and AfterPay.

You can cancel or change your order within 24 hours of order being placed. To do so, please reach out via our contact form.

If you're in Chicago, you can find some of our products at Sideshow Gallery in Logan Square!

Stay tuned for more locations to come! And if you are a business interested in carrying our products, we offer wholesale pricing through Faire:

https://faire.com/direct/thepoisonpath

Domestic orders (within the US) are a flat rate of $7 and shipped via USPS. Orders over $30 ship free.

International orders (we currently only ship to Canada) under $75 ship for $18 USD. Orders over $75 ship for a discounted rate of $12 USD.

We currently offer shipping to Canada. We are working on expanding to other countries!

If you are not in the US or Canada, but would like to place an order, we are happy to work with you to make a custom order. Please reach out via the contact form and we'll be in touch!

Yes, if you contact us within 24 hours of placing the initial order! Please reach out via our make contact page with your request and both order numbers.

We can change the address on your order if you reach out to us with the order number within 24 hours.

We are unable to redirect orders once they have been shipped. We recommend supplying a shipping address where you will be available to receive the package directly or it can be safely delivered unattended.

If you wish to redirect your package, please contact the carrier directly after your order has shipped.

Customs fees are not included in our pricing or shipping fees, and are solely the responsibility of the buyer based off of your country's rules and rates. We are unable to change information on customs documents.

Orders are typically processed and shipped within 1-3 business days (Monday - Friday), with the exception of pre-orders, or if otherwise noted.

Please be aware that if your order includes an item for pre-order, the entire order (including any currently in-stock items) will ship once the pre-order is available. If you would like any available items shipped sooner, please place separate orders.

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Domestic orders are fulfilled via USPS, which takes typically 2-5 business days to arrive.

Orders shipping to Canada typically arrive within 3-5 days, but may take up to two weeks to arrive, depending on customs or delivery services.

Please note that the above timeframes are estimates and not guarantees. Given ongoing driver shortages and shipping delays, we ask that you be patient.

Occasionally, USPS and UPS mark an order as delivered too early, and will deliver the package within the next few days. We are not responsible for packages that are stolen or lost once they have been scanned by the carrier.

For domestic orders, if the package still hasn't arrived within 3 days of being marked delivered, we suggest contacting or visiting your local post office (in-person is usually better), speaking with your mail carrier. or filling out a Missing Mail Search Request through USPS.

For international orders, if the package still hasn't arrived within 3 days of being marked as delivered, we suggest contacting UPS to file a claim.

For domestic orders, if a package has been lost by USPS or stolen, please contact us via our contact form and we will follow-up with the necessary information for you to file a claim with USPS. Please note, we cannot refund products or shipping, but all orders are insured through USPS Priority Mail.

Buyers within the US can file a claim directly with USPS.

For international orders, if the package still hasn't arrived within 3 days of being marked as delivered, we suggest contacting UPS to file a claim.

If a package arrives damaged or contains items damaged during shipping, please contact us via our contact form and we will follow-up with the necessary information for you to file a claim with the carrier service. Please note, we cannot refund products or shipping, but all orders are insured through USPS or UPS and we are happy to help facilitate a claim.

Buyers within the US can file a claim directly with USPS.

International buyers can file a claim directly with UPS.

The carrier will likely require photos of any damage to the items and/or box in order to file a claim, so please make sure to take pictures.

Yes, we do sell gift cards! Please note that we do not sell physical gift cards, but rather eGift cards that can be redeemed via a digital code.

Purchase of a Poison Path eGift card constitutes acceptance of these terms: This card may be applied toward any purchase made at The Poison Path. eGift cards cannot be returned or canceled after purchase, and cannot be replaced if lost or stolen. Poison Path eGift cards do not expire or decrease in value if unused. Upon redemption, any unused balance will remain on the gift card for future purchases. Gift card balances cannot be redeemed or exchanged for cash, except where required by law. The Poison Path reserves the right to refuse, cancel, or hold gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of this gift card policy.